Steady

Saved plan

Utility shutoff notice

High urgency

Document summary

Past due balance of $184.72. Service may be disconnected after June 3 unless payment or an arrangement is in place.

Deadlines

  • • Possible shutoff: June 3

Next steps

  • • Call utility company about hardship extension
  • • Contact local utility assistance program
  • • Gather ID, proof of income, account number

Documents to gather

  • • Photo ID
  • • Proof of income
  • • Shutoff notice
  • • Account number

What to say

"Hi, my name is ____. I received a shutoff notice and I'm calling to ask whether I can set up a payment arrangement or hardship extension."

Saved resources

Utilities

Tulsa Area Utility Assistance Program

Monday–Friday, 9 AM – 4 PM
Photo ID, utility bill, proof of income

Demo resource for prototype only.

Rent · Utilities · Food

Community Action Resource Center

Monday–Thursday, 8:30 AM – 5 PM
ID, proof of address, income documentation

Demo resource for prototype only.

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